Best experience ever from Andrew & Joanne.
Andrew Stanistreet introduced me to the Cosmograph Daytona in March 2023. I was impressed by Andrew's highest level of professionalism in the knowledge of Rolex. He was polite, patient and took all the time needed to explai...
Worst retail experience ever. I was told they had nothing for sale and would not order for me that I would have to see my "local" Rolex retailer (he never asked if I was local or visiting). My stay in this store was over in 30 seconds.
Big Mistake. I was the...
Very rude armed guard is standing in front of shop and doesn’t let people to stand in public area in front of shop. You don’t have any right to do that. Shame on you.
i have a audemars piquet need change parts..its difficult to do..but they are doing a real good job..and price is very good..Elena and Vlad is very nice person.answer all my question nice.will highly recommend .thanks
WHEN ONLY THE BEST WILL DO...
I recently had the pleasure of shopping at Wempe NYC, a jewelry establishment widely recognized for its unparalleled collection of the finest timepieces in the world. The watches were, of course, exceptional but there are more reasons that...
Hello Fossil Management Team. Great Customer service by the whole team that works in the Square one Fossil store. I had a lot of problems on Fossil GEN g watch. But the team helped me so much that I fixed all my issues. I would like to mention 3 names in particular that...
Eric is very professional and knowledgeable. Exceptional customer service! Magdalena greeted me as soon as a I walked in and offered me coffee. Thanks for the amazing service guys!
Went in to talk about buying something- was not acknowledged- no one said hello - ignored. I make 7 figures/yr. These peeons think they are above me cause they schlep goods they can’t even afford. Lots of others that are always ready to take my money. Karma is a b*tc...
Tim is a stand up guy and an incredible watchmaker with an attention to detail and a very high level of customer service both pre and post sale. You can feel confident with your purchase when you work with Tim and he is happy to answer any questions you may have. Highly...
Had an introductory meeting with Eric Chen last week. He is a very friendly, helpful, calm and thoughtful consultant who has a great view on the specific models we discussed. Eric took the time to receive my questions and gave me all the answers I needed to know exactly...
I want to address a negative experience I had with a pre-owned reseller in San Antonio, Gurinsky's Fine Jewelry. They have deleted my posts and reviews, blocked me, and failed to address the situation. A few years ago, when I visited their store, I was immediately p...
Purchased a watch, which needed to be held at a FedEx location due to theft issues at my residence. PJ got wind of this after the hold order and stole the package after delivery. Package has allegedly been rerouted back to Austin, but FedEx has no record. PJ refuses to ...
I went into People's Jewellers in Halifax looking to find a match to my husbands band as mine went missing. I was greeted by Beverley who is very knowledgeable about all things jewelry. Beverley professionally guided me through the process and found me a beautiful n...
I’ve lost count of how many deals I have done with EWC, but I can confirm is the level of professionalism of their advisors, more specifically from Justin. He has worked with me since the beginning, starting with modern pieces ranging from RM to PP, and Cartier, alway...
I visited Dakota Watch Company in Fox Valley Mall in Aurora Illinois. Harry Barnes the manager fixed the watch I brought in quickly. He explained as he worked what he was doing. Excellent service!
Purchase the battery walked out of the store, and the watch was still not working. Manager looked at it said oh there’s a problem you need to send it off pay $25 for shipping and charge to fix it. I said it’s cheaper to buy a new one. Can I please get my money back ...
My experience selling a luxury watch with European Watch was seamless and positive. Michael was professional and attentive from our very first correspondence and remained that way all the way through the process. I will absolutely do business with them in the future, wh...
Best jewelry store in Calgary, Staff are very helpful and friendly and interested in the customers, when looking around to helping with chosing a special gift.
Buying something nice is made easier when the Birks team is helping us.
Thaks again
The engraver can't spell, also doesn't know how to center align the words. He misspelled a word then tried to hide the mistake by putting a nasty crimp in the metal. Absolutely ruined the piece. The manager was arrogant and very disrespectful to my wife and I wh...
After speaking with 10 other watch company's that buy used watches, it was clear that Timeless Watches was a honest and professorial company. The price they gave me was what I expected, the entire transaction took one day. They are a team of people of their word . M...
Merci pour tout. Service exceptionnel. Anousch is the best. Excellent communication skill. She took her time with me and answered all my questions. Great deal and wonderful experience. Thanks
My experience was amazing, I was helped by Stacy Mackie, a Customer Care Specialist, who assisted me in exchanging one of the products I purchased. The shipping was quick and the service was wonderful. I can't wait to make my next purchase.
My wife gave me a Mavado watch on my 60th birthday. I will be 90 years old next May and my watch looks and runs great. Best watch I ever owned.
I’m reaching out to let you know how much I appreciate Dinero Cooper! Through his knowledge he saved me literally hundreds of dollars! He is truly an asset to your company who deserves recognition. GIVE HIM A RAISE. He deserves it!
Excellent local family business. They really took their time to help me pick out a watch I love. Very knowledgeable and have been in the business a long time. You will not go wrong with this business. We went to Best Buy and basically got ignored. Thank you to the ...
Eric Chen is like a rolex watch. perfectly represents the name of the watch. He explained in detail what I asked without hesitation. He was very helpful and smart when it comes to rolex, and he made my time spent in the store much easier. I 100% recommend contacting...
Very happy with my recent purchase from J Vair. Paul was my sales representative and he treated me like an old friend yet he was extremely professional. He took the time to get to know me to understand exactly what I was looking for. The experience was first class and I...
I recently visited the Bucherer Time Machine on 57th street in NYC to purchase a watch.
The experience was incredible. The spacious store is beautiful, the staff are friendly, and the environment is comfortable and relaxing; it makes for a pleasant luxury shopping exp...
If you tried the rest,now go to the best! I have a 1922-1927 pocket watch that needed repair.nobody any where could help me fix it. Unless I sent it out to some company in Iowa. Estimated repair price 300-400 dollars with no promise of repair done correctly. Vlad at ATX...
Came into get new band for watch. Clerk ignored me, with my service dog. When I asked for help he said he didn't sell bands for my watch without checking size, I asked for the specific size.. he huffed like I was causing him grief somehow.. told him keep it. Would r...