Helpful staffGreat customer serviceFriendly employeesQuick repairsKnowledgeable staffFair pricingGood service at the counterGood adviceBeautiful storeGreat collection of watches
About this business
Fossil Store Mississauga Seasons start on time and in style with Fossil Mississauga. Our store in Square One Mall offers the best accessory, watch, and leather bag selections. Local Fossil shops will help you find the perfect smart watch. Mississauga stores will make your wardrobe more classic and timeless. Stay connected with our smart watch collection. Our Gen 5 LTE watches have Google WearOS for optimal connectivity. Our smartwatch straps will take you from the gym to a night out in Mississauga. With the latest in smartwatch technology, you can enjoy warm weather on your wrist. Our Mississauga store also has jewelry, customized gifts, and other items.
Reviews Summary
The reviews for Fossil's Square One location are overwhelmingly positive, indicating a well-rounded customer service culture. Several clients commended employees such as Mileen, Urvi, and Daria, praising them for their efforts. The diligent customer service staff were pleasant, supportive, and detail-oriented when tending to different needs. Employees like Eva, Ryan, Anastasia, and Paul also went above and beyond the standard, as numerous customers identified their excellent help in multiple ways. Such as resolving hardware and software-related issues, as well as offering professional tips. Associates have also been lauded for their service and politeness, notably during the COVID-19 epidemic. Mileen, Urvi, and Daria all stood out for their warmth and problem-solving abilities when it came to their individual staff members. They have also been singled out for providing premium products and fantastic suggestions, mainly during the holidays and other sales. In summary, customers lauded the store for its friendly, supportive staff; the overall mood was favorable, and there was an expectation that some consumers would return.
Frequently asked questions
6 questions
What do Fossil Store clients say about the work?
Customers frequently praise the exceptional customer service at Fossil Store, highlighting staff members like Daria and Eva for their helpfulness and knowledge. Many reviews mention quick service for watch adjustments and repairs, creating a positive shopping experience.
Does Fossil Store offer watch repairs in Mississauga, and how do customers feel about their service?
Yes, Fossil Store provides watch repair services, including battery and strap replacements. Reviewers appreciate the team's efficiency and friendliness, often noting how quickly their repairs were completed, enhancing their overall satisfaction.
What services does Fossil Store offer?
Fossil Store offers a variety of services including watch adjustments (resize watch strap, adjust watch links), watch repair (battery replacement, watch strap replacement), customer service (product recommendations, warranty services), engraving services (custom watch engraving), and trade-in services (watch trade-in).
Can I get a custom engraving done at Fossil Store?
Yes, Fossil Store offers custom watch engraving services, allowing you to personalize your timepiece for a special touch. This service is part of their engraving services.
Does Fossil Store have a warranty service for their products?
Yes, Fossil Store provides warranty services at no additional charge, ensuring that customers can address any issues with their purchases confidently.
Where is Fossil Store located?
100 City Centre Dr #2-244, Mississauga, ON L5B 2C9, Canada
Location & directions
Mississauga, Ontario
Fossil Store
Watch Store
Address
100 City Centre Dr #2-244, Mississauga, ON L5B 2C9, Canada
Hello Fossil Management Team. Great Customer service by the whole team that works in the Square one Fossil store. I had a lot of problems on Fossil GEN g watch. But the team helped me so much that I fixed all my issues. I would like to mention 3 names in particular that helped me a lot. At first I connected with Mileen the lady. I hope I have spelt the name correctly. She was so helpful and went out of the way in resolving my issue. She is knowledgeable too. Then the next lady I got connected in store with was the lady by the name of Urvi. She was very helpful too and helped me a lot. She spent a lot of time in fixing my issue. Lastly I got in touch in the store with the Store manager by the name of Daria. She is so kind and helpful. She also worked on my watch. Finally all was good and I am wearing the watch with a lot of pride. All thanks to the store people of square one. Great people over there. These 3 ladies were outstanding. I was in the store yesterday to say thank you to them.