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Review Keywords Analysis

US / TX / Austin
Bernard Watch Co. photo
Bernard Watch Co. photo
Bernard Watch Co. photo
Bernard Watch Co. photo

Bernard Watch Co.

Address: 3834 Spicewood Springs Rd #201, Austin, TX 78759, USA Get Directions

Services & pricing

Average price range
ServiceDetailsPrice
Watch Purchase High-End Watches $3000 - $15000 Call to Book
Vintage Watches $2000 - $10000 Call to Book
Luxury Watches $1500 - $8000 Call to Book
Watch Sale Classic Timepieces $500 - $10000 Call to Book
Designer Brands $1000 - $12000 Call to Book
Automatic Watches $800 - $5000 Call to Book
Watch Trade-In Trade for Cash $500 - $8000 Call to Book
Upgrade to Luxury $1000 - $12000 Call to Book
Instant Credit $200 - $5000 Call to Book

What people love

From reviews
Great communication Fair pricing Smooth transaction Quick response Honest and professional Fast shipping Helpful staff Quick customer service Immediate payment Excellent customer service

About this business

Bernard Watch Co. has the most visited online store for you to buy new and pre-owned watches. We have been buying, selling, and trading watches since 1990. We have been online since 1996. Our infancy online, well-established status, and professional and more friendly behavior set us apart from other companies. We are one of the oldest and largest online watch sellers. We buy, sell, and trade fine Swiss watches like Omega, Panerai, Breitling, and other brands. Our business is mainly online and we only see local customers. You can contact us by phone, text, or our website to see our watches in person or talk about trade-ins.

Reviews Summary

Customers are overwhelmingly satisfied with Bernard Watch Co., thanking the company for its exceptional customer service. Bernard Watch's team, most notably Jeff and PJ, have been praised by one customer for their professionalism and attention to detail, as well as for their many years of experience. However, some reviews indicate that the website could be improved for a better virtual customer experience. The enthusiasm and skill of the company's specialists ensure a smooth transaction. Customers examine Bernard's collection of high-end watches and engage in open communication. The transactions are completed quickly, and online sales are seamless. In-person consignments are the norm for local clients. The experience gives confidence and tends to be less risky. Many new clients have already scheduled to return to Bernard. Many customers leave reviews to note that they would recommend Bernard for unique selection, service, and comfort. The most frequently mentioned elements in buyer reviews (1) include excellent communication, (2) professionalism, (3) rapid payment, and (4) flexibility with their items. Customers who have purchased from Bernard appear to be satisfied. One customer stated that the piece was as described and that purchasing from Bernard Watch was a pleasant and easy-going transaction. Another praised Bernard for always being willing to work with them to provide a better and unique experience.

Frequently asked questions

5 questions
What do Bernard Watch Co. clients say about their experience, especially for first-time buyers?
Clients frequently highlight excellent communication and professionalism, particularly praising Jeff and PJ for their responsiveness and support during transactions. Many first-time buyers feel reassured by the team's expertise and the seamless process they offer.
What services does Bernard Watch Co. provide for watch transactions?
They offer services in three categories: Watch Purchase (High-End Watches, Vintage Watches, Luxury Watches), Watch Sale (Classic Timepieces, Designer Brands, Automatic Watches), and Watch Trade-In (Trade for Cash, Upgrade to Luxury, Instant Credit).
Does Bernard Watch Co. offer a warranty on their watches?
Yes, they provide a warranty on their watches, ensuring that customers can trust the quality and condition of their purchases.
What are the operating hours for Bernard Watch Co.?
Their hours are as follows: Monday: 10:00 AM-3:00 PM | Tuesday: 10:00 AM-3:00 PM | Wednesday: 10:00 AM-3:00 PM | Thursday: 10:00 AM-3:00 PM | Friday: 10:00 AM-3:00 PM | Saturday: Closed | Sunday: Closed.
Where is Bernard Watch Co. located?
3834 Spicewood Springs Rd #201, Austin, TX 78759, USA

Location & directions

Austin, Texas
Bernard Watch Co.
Watch Store
Address
3834 Spicewood Springs Rd #201, Austin, TX 78759, USA
Hours
Closed Now
Bernard Watch Co. Reviews · 4.7 average
1 Reviews
G Google 100
Purchased a watch, which needed to be held at a FedEx location due to theft issues at my residence. PJ got wind of this after the hold order and stole the package after delivery. Package has allegedly been rerouted back to Austin, but FedEx has no record. PJ refuses to give me my $6k back until the watch is "returned" to them, despite it never leaving FedEx's possession. Stay far away from this company. They're extraordinarily unprofessional and delusional.

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