Rolex Boutique - Long's Jewelers
Hours:
Closed Now
Monday 11:00 AM - 5:45 PM
Tuesday 11:00 AM - 5:45 PM
Wednesday 11:00 AM - 5:45 PM
Thursday 11:00 AM - 5:45 PM
Friday 11:00 AM - 5:45 PM
Saturday 11:00 AM - 5:45 PM
Sunday 12:00 PM - 4:45 PM
Tuesday 11:00 AM - 5:45 PM
Wednesday 11:00 AM - 5:45 PM
Thursday 11:00 AM - 5:45 PM
Friday 11:00 AM - 5:45 PM
Saturday 11:00 AM - 5:45 PM
Sunday 12:00 PM - 4:45 PM
Address: 8 Newbury St, Boston, MA 02116, USA Get Directions
Services & pricing
Average price rangeWhat people love
From reviewsAbout this business
The Rolex Boutique is located at 8 Newbury Street in Boston. The essence of providing the authentic Rolex experience continues at the Rolex Boutique. The Rolex Boutique boasts a vast selection of watches and the best services available. This ensures that you will be satisfied with your Rolex for a long time to come. Newbury Street is where you can find our Best of Boston service, expertise, and quality in timepieces.
Long's has gone through many changes in the last 140 years, but its fundamental philosophy of delivering the finest quality items and the most rigorous customer service at the best price has stayed the same. Long's is the jeweler of choice for New England and is proud to be a part of our customers' most important moments. Stop by to see a selection of the most beautiful jewelry and timepieces available.
Reviews Summary
A series of largely positive reviews expressing satisfaction with Long's Jewelers Rolex Boutique summarized by customers' experiences and unique dealings with David and Yen. Some buyers identify the warmness, responsiveness, and eagerness to meet their watch needs as their stand out trait. This is what appeals to them in the role. The level of transparency and customer service seen in the store, as well as the detailed information provided about the watches, excite the customers. Antal is also praised for his accommodating and willing to go above and beyond to meet the needs of customers. The customers say that the opportunity to engage with a very knowledgeable staff made it more fun and convenient to go shopping. For most reviewers, the experience at the store that was brought about by the personalized customer service is worth recommending.
Frequently asked questions
7 questionsWhat do clients say about the staff at Rolex Boutique - Long's Jewelers?
Many clients praise the staff, particularly David, for their professionalism, knowledge, and attentiveness. Reviewers highlight how welcoming and helpful he is throughout the purchasing process, making it a remarkable experience for first-time buyers.
Does Rolex Boutique - Long's Jewelers offer free consultations for watch selection?
Yes, they provide free personalized watch selection consultations, along with brand history discussions and watch care education, ensuring customers receive tailored guidance.
What services does Rolex Boutique - Long's Jewelers provide for watch repair?
They offer various watch repair services, including battery replacement, strap replacement, and movement repair, ensuring your timepiece remains in excellent condition.
Can I get my Rolex watch resized at this boutique?
Yes, they provide watch sizing services, including link removal, adjusting bracelets, and custom sizing to ensure a perfect fit for your watch.
What do customers say about the purchasing experience at Rolex Boutique - Long's Jewelers?
Customers frequently mention the exceptional purchasing experience, noting the staff's expertise and the welcoming atmosphere. Many highlight the joy of discussing watches and trying on different models, making it a memorable visit.
Does Rolex Boutique - Long's Jewelers host any exclusive events?
Yes, they host several exclusive events, including free watch launch events, VIP preview events, and customer appreciation gatherings, enhancing the overall customer experience.
Where is Rolex Boutique - Long's Jewelers located?
8 Newbury St, Boston, MA 02116, USA
Location & directions
Boston, MassachusettsRolex Boutique - Long's Jewelers
Watch Store
Address
8 Newbury St, Boston, MA 02116, USA
Hours
Closed Now
Rolex Boutique - Long's Jewelers Reviews · 4.5 average
1 Reviews
G Google 100
Worst retail experience ever. I was told they had nothing for sale and would not order for me that I would have to see my "local" Rolex retailer (he never asked if I was local or visiting). My stay in this store was over in 30 seconds.
Big Mistake. I was there to purchase 1 or 2 watches while visiting family. I will never visit again and would not recommend. I have been in rolex stores around the globe and never treated this way, ever.
Good luck staying in business.
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