Great communicationFriendly staffFair pricingResponsive serviceGreat selectionEasy processHelpful staffHonest business
About this business
Welcome to the realm of luminosity and luster! Aminoff & Co. isn't just a quality jewelry supplier. We embody elegance and radiance. Aminoff & Co., a creative and quality-oriented organization, creates the perfect personal statement for you. Created by Alex Aminoff and Dmitry Aminoff, our stunning jewelry collection will add a touch of glamour to your most important moments. Our magnificent team includes certified Bench Jewelers, a Horologist, Gemologist and Designers. We are here to help you with any phase of your jewelry journey. The shine of our products is often only outshone by the joyful eyes of our customers. However, the shine of luxury watches and precious diamond jewelry is not something we were born with. My brother and me are refugees, we came to New York 22 years ago from third-world countries. Our parents taught us these values as immigrants. We thank G-d that we can live our dream. We are located in New York City's Diamond District, one block away from Times Square. One street away from Rockefeller Center. Each client who has supported Aminoff & Co from the start deserves my thanks.
Reviews Summary
Dmitry and Mary are two of Watch My Diamonds' most trusted sales reps. Both customers in reviews describe their experiences working with the two as satisfactory and above and beyond their expectations. The communication and packaging service are good according to the customers. The company's product descriptions on the condition of the Rolex trade-ins online are accurate. It helps me make a purchase and sell with no problems. The company isn't always correct, so it is backed by incredible customer service and a very impressive return policy! So customers can contact sales team member (in this case, Mary) to seek assistance. So, I can verify this company for watch enthusiasts' unique finds and unique pieces.
Frequently asked questions
7 questions
What do Watch My Diamonds clients say about the work?
Customers frequently praise the team's responsiveness, punctuality, and helpfulness. Specific staff members like Mary and Dmitry are highlighted for their excellent service and communication throughout the purchase and trade-in processes.
Does Watch My Diamonds offer watch repair services, and how do customers feel about them?
Yes, they provide various watch repair services, including battery and strap replacements and full service overhauls. Reviewers appreciate the quality of these repairs and the team's attentiveness during the process.
What services does Watch My Diamonds provide?
They offer a range of services including Watch Sales (Men's, Women's, Luxury), Watch Trade-In (Rolex, Designer, General), Watch Repair (Battery Replacement, Strap Replacement, Full Service Overhaul), Watch Customization (Gemstone Addition, Engraving, Dial Modification), and Warranty Services (Extended Warranty, Repair Warranty, Gemstone Report).
What are the operating hours for Watch My Diamonds?
Their hours are as follows: Monday: 10:00 AM-6:00 PM, Tuesday: 10:00 AM-6:00 PM, Wednesday: 10:00 AM-6:00 PM, Thursday: 10:00 AM-6:00 PM, Friday: 10:00 AM-6:00 PM, Saturday: Closed, Sunday: Closed.
Can I trade in my watch at Watch My Diamonds, and what do customers say about the process?
Yes, they handle watch trade-ins including Rolex and designer watches. Customers have reported a smooth and easy process, often highlighting the excellent communication and support from staff like Dmitry.
Does Watch My Diamonds provide customization options for watches?
Absolutely! They offer watch customization services such as gemstone addition, engraving, and dial modification, allowing customers to personalize their timepieces to their liking.