In 2011, we came to Detroit to build a brand of meticulously crafted goods and well-paying jobs. But we didn’t have a name for our business. It's said that the conversation around the name escalated into an argument. At one point, one team member yelled, “You don’t know sh*t about Shinola!” This is how the name Shinola Detroit came to be, from American workmanship and quality.
Reviews Summary
Reviews of the Rush Street location have been very positive, with numerous customers complimenting the store and its employees. Customer feedback about the employees is overwhelmingly positive, with a lot of praise for Alex Baker and Tanya for their excellent customer service and commitment to exceeding expectations. For example, a customer praised Alex for how he ensured their wife had a Christmas necklace through exceptional efforts and care. The customer said the product quality is exceptional and the prices fair, while they also said the employees at the store are great and knowledgeable. A few consumers recommended the store and said it was an amazing experience.
Frequently asked questions
7 questions
What do Shinola Rush Street Store clients say about the work?
Customers frequently praise the excellent customer service, highlighting staff members like Alex Baker for going above and beyond. Reviewers also appreciate the quality of products, including leather goods and watches, making it a favorable experience overall.
Does Shinola Rush Street Store offer a variety of watches, and what types can I find?
Yes, they offer a wide selection of watches, including Men's Watches, Women's Watches, and Sport Watches, ensuring options for different styles and preferences.
What are the store hours for Shinola Rush Street Store?
The store hours are as follows: Monday: 11:00 AM-6:00 PM, Tuesday: 11:00 AM-6:00 PM, Wednesday: 11:00 AM-6:00 PM, Thursday: 11:00 AM-7:00 PM, Friday: 11:00 AM-7:00 PM, Saturday: 11:00 AM-7:00 PM, Sunday: 11:00 AM-5:00 PM.
Can I find leather goods at Shinola Rush Street Store, and what types are available?
Yes, the store offers a range of leather goods, including Leather Bags, Leather Wallets, and Leather Accessories, catering to various needs and styles.
What kind of accessories does Shinola Rush Street Store sell?
They provide a selection of accessories, including Necklaces, Bracelets, and Watch Straps, enhancing the overall shopping experience for customers looking for unique items.
How does the staff at Shinola Rush Street Store treat customers?
The staff is often described as friendly and knowledgeable, with many reviewers noting their willingness to help and provide refreshments like Shinola cola during visits.