Sydel & Sydel was founded in 1978. It is a boutique that specializes in an exclusive selection of watches and one-of-a-kind jewelry. Sydel & Sydel has been in business for over 42 years, providing their clients with a unique and trusted collection of luxury watches and one-of-a-kind jewelry. This curated collection is procured by Jonathan Sydel, a horology specialist. The collection favors hand-made pieces from independent, original brands. Jonathan, an SCPS alumnus from New York University, is committed to curating an assorted, high-quality, and rare array of excellent watch brands. With 42 years of experience, Jonathan is always changing to ensure he remains at the forefront of watchmaking. He travels widely worldwide to maintain a personal relationship with some of the top brands and watchmakers.
Sydel & Sydel was set up in 1978 and is a watch and jewelry boutique. Our origins date back over 42 years, offering our clients a unique and trusted collection of luxury watches and one-of-a-kind jewelry. Jonathan Sydel, a horologist with over 42 years of experience, curates this collection. This exclusive collection highlights handmade and independent brands. Jonathan, an SCPS graduate from NYU, is passionate about collecting a diverse, high-quality, and unique set of exceptional watch brands. With over 42 years in the business, Jonathan is evolving to be at the forefront of watchmaking. He travels extensively worldwide to forge a personal relationship with some of the top brands and watchmakers.
Reviews Summary
Customers consistently have excellent things to say about Sydel & Sydel in Chicago, with many pointed to Jonathan for his incredible work. They are a family-run and honest business, and Jonathan and his helpful staff make all feel welcome the second they walk in; it serves to make all feel relaxed and ready to browse. There always seems to be a new piece on display every time I come in; I have had the pleasure of picking up the Grand Seiko Snowflake, and I have enjoyed every moment with it. I have always bought quality watches but never once felt slighted with the customer service provided to me. I bought a Seiko Prospex LX SNR029 around six months ago, but the experience is still fresh in my mind. Jonathan was kind enough to pick it up at my house after sizing the bracelet in my driveway; few other sellers would do this for their customers, and that is why I will always side with Sydel & Sydel. All the other reviews online saying that Jonathan is as helpful as it gets are all true. You would be hard-pressed to find a more helpful, attentive, or knowledgeable salesperson in the industry; this is what I would call a personal touch. Going to Sydel & Sydel has practically become a part of my trips to Chicago, and I wouldn’t want it another way due to the fact that I meet so many lovely people, DansheesModule.onViewCreated.
Frequently asked questions
7 questions
What do Sydel & Sydel clients say about the work?
Clients frequently praise the team's exceptional customer service, particularly highlighting Jonathan's knowledge and attentiveness. Reviewers appreciate the warm atmosphere and the personalized approach, making them feel valued regardless of their purchase size.
What types of watch repair services does Sydel & Sydel offer?
They provide watch repair services, including battery replacement, watch sizing, and cleaning and maintenance. Customers have noted the team's efficiency and professionalism in handling repairs.
Can I find custom bracelet orders at Sydel & Sydel?
Yes, they offer custom bracelet orders as part of their bracelet sourcing services, along with replacement bracelet sourcing and specialty material bracelets.
What are the hours of operation for Sydel & Sydel?
Their hours are as follows: Monday: 11:00 AM-4:00 PM, Tuesday: 11:00 AM-4:00 PM, Wednesday: 11:00 AM-4:00 PM, Thursday: 11:00 AM-4:00 PM, Friday: 11:00 AM-4:00 PM, Saturday: Closed, Sunday: Closed.
Does Sydel & Sydel handle engagement ring sales, and what do customers think?
Yes, they sell engagement rings and have received positive feedback for their personalized service and expertise in helping clients choose the perfect ring.
How does the team at Sydel & Sydel ensure quality in their watch collection?
Jonathan Sydel, an expert in horology, curates a unique collection of luxury watches, focusing on high-quality, handmade, and independent brands, ensuring a distinctive selection for customers.