Zales
Hours:
Open 11:00 AM - 9:00 PM
Monday 11:00 AM - 8:00 PM
Tuesday 11:00 AM - 8:00 PM
Wednesday 11:00 AM - 8:00 PM
Thursday 11:00 AM - 8:00 PM
Friday 11:00 AM - 9:00 PM
Saturday 11:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Tuesday 11:00 AM - 8:00 PM
Wednesday 11:00 AM - 8:00 PM
Thursday 11:00 AM - 8:00 PM
Friday 11:00 AM - 9:00 PM
Saturday 11:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Address: 4800 S Hulen St Ste. 2060, Fort Worth, TX 76132, USA Get Directions
Services & pricing
Average price rangeWhat people love
From reviewsAbout this business
Zales Jewelry is the number one diamond retailer in America and has been for over 90 years, starting in 1924. We sell high-quality jewelry at an affordable price. With 437 stores across the United States, we have jewelers ready to help you find something perfect, whether it's a wedding band for your big day or a promise ring for your loved one. Stop by a store or make an appointment to see our full collection of fine jewelry, including engagement rings, wedding bands, promise rings, and gold chains.
Reviews Summary
The reviews are highly positive. The customers highly praise the staff. Charisma, Dana Hamilton, Barb, and Kim are all highlighted as friendly, professional, and helpful. The customers felt great about their buying experience and service quality, with many leaving personalized notes for the staff members. Most importantly, online-only orders received the same level of service as a brick-and-mortar store, avoiding apparent discrepancies. This stressed the importance of consistency in customer service. The store environment is generally friendly and has the right kind of energy. So?a great place for the staff and a positive overall buying experience, and they often say, "I will definitely be back."
Frequently asked questions
7 questionsWhat do Zales clients say about the work?
Customers frequently highlight the friendly and knowledgeable staff, particularly mentioning team members like Charisma and Barb for their helpfulness. Reviewers also appreciate the clean environment and efficient service, often noting positive experiences with jewelry cleaning and repairs.
Does Zales offer custom jewelry design in Fort Worth?
Yes, Zales provides custom jewelry design services, including engagement rings and wedding bands. They also handle ring resizing, stone replacement, and other jewelry repairs, ensuring a personalized experience for clients looking for unique pieces.
Can I get my jewelry cleaned at Zales, and how do customers feel about it?
Yes, Zales offers jewelry cleaning services, including ultrasonic cleaning and polishing. Customers have reported positive experiences, noting quick service and effective cleaning, although some reviews indicate variability in results.
How does Zales handle jewelry customization?
Zales specializes in jewelry customization, offering services such as engraving, setting changes, and redipping. This allows customers to create personalized pieces that reflect their unique style and preferences.
What types of gift items does Zales offer?
Zales provides a variety of gift items, including customized gifts, gift cards, and children's jewelry, making it a suitable choice for special occasions and celebrations.
Do customers mention anything about the staff's professionalism at Zales?
Yes, many customers commend the professionalism and helpfulness of the staff. Reviewers often mention specific employees like Dana and Julia for their attentive service and ability to assist in finding the perfect jewelry.
Where is Zales located?
4800 S Hulen St Ste. 2060, Fort Worth, TX 76132, USA
Location & directions
Fort Worth, TexasZales
Watch Store
Address
4800 S Hulen St Ste. 2060, Fort Worth, TX 76132, USA
Hours
Open 11:00 AM - 9:00 PM
Zales Reviews · 3.1 average
0 Reviews
G Google 64
No Reviews Found
Alternatives to Zales
Simmons Estate Jewelry
4.9 · 39 reviews
Fort Worth
Bachendorf's
4.8 · 74 reviews
Fort Worth
Kay Jewelers
4.8 · 36 reviews
Fort Worth
Fast-Fix Jewelry and Watch Repairs
4.7 · 500 reviews
Fort Worth
