Established in 1996, family-owned Pacific Jewellery has been serving Calgary for over 25 years. In this time, we have gathered experience on high-end jewellery craftsmanship. Through quality workmanship and excellent service delivery, we take pride in meeting the expectations of our customers. Our extensive range of services includes jewellery repair, custom design and manufacturing, and watch services. Additionally, we have a wide selection of jewellery for your shopping needs.
Reviews Summary
Pacific Jewellery Review Summary: The jewelry store has an outstanding reputation based on online reviews from long time customers. Many clients have written glowing comments about the excellent service they have received. For instance, they handle repairs quickly and with great detail, and also offer to do maintenance and customization. Minh, the jeweler, made some previous repair work look better than new, and beat all other jewelers' turn around time for a custom amendment. Many customers are also impressed by the quality of the outcomes compared to the uptick in the service fee they have paid, like diamond upgrades and metallurgical changes. There is a lot of gratitude to the jeweler for giving Min several great pieces of advice on maintenance. Other buyers say the best part is the speed in the repair department, same day for smaller issues. The long-term customers are particularly satisfied with the detail of the products made and repaired. On the whole, Pacific Jewellery is a family-owned business that has made a name for themselves in Calgary with outstanding customer service and quality repair and custom work.
Frequently asked questions
7 questions
What do Pacific Jewellery clients say about the work?
Clients frequently praise the quality of repairs, noting quick service and attention to detail. Many highlight the friendly and knowledgeable staff, particularly Minh, who is recognized for his expertise in custom designs and repairs. Overall, the experience is described as professional and accommodating.
Does Pacific Jewellery offer watch battery replacement and how quick is the service?
Yes, they provide watch battery replacement services, often completing the task in under 5 minutes. Customers have noted the efficiency and professionalism of the team during these quick repairs.
What services does Pacific Jewellery provide for custom jewelry?
They offer custom jewelry services including Custom Ring Design and Engagement Ring Design, in addition to Jewelry Repair, Ring Resizing, Watch Services, and Jewelry Cleaning. This variety ensures that clients can find tailored solutions for their jewelry needs.
What are the hours of operation for Pacific Jewellery?
Can I get my ring resized at Pacific Jewellery, and how long does it take?
Yes, they offer both Standard and Custom Ring Resizing services. Customers have reported quick turnaround times, often receiving their resized rings within an hour and a half, showcasing their efficiency and commitment to customer satisfaction.
What kind of jewelry repair services does Pacific Jewellery offer?
Pacific Jewellery provides a range of jewelry repair services, including Ring Repair, Earring Repair, and Chain Repair. They are known for their quick and high-quality repairs, often completing them on-site.