Knowledgeable staffFair pricingResponsive staffEasy purchasing processHelpful staffGreat selection of watchesExceptional customer serviceSecure shippingGreat shopping experienceEasy to work with
About this business
For over twenty years, at Diamonds Direct, we have been providing the best diamonds and jewelry to American customers. What we were missing was a luxury boutique that sold timepieces. In the year 2014, we opened our Diamonds Direct Watch Boutique. We were not interested in any other brands so we searched for brands that were available in New York, California, and California. These brands were brought to Charlotte. Our team frequently travels to Switzerland to hand-pick the best timepieces.
Get to know our watches was opened in 2014 and this is a business cards where you could get detailed information about our watches. We invite you to stop in and learn. There may be a comfortable and peaceful environment with high-quality watches and couches where you can relax.
Reviews Summary
The reviews are extremely positive. Workers, especially Trevor and Chris, were praised for their friendliness, knowledge, and professionalism. They helped customers pick out the perfect wristwatch and made the buying process easy and enjoyable. Also, customers liked that many of the watches were years, competitive, and suitable for various budgets. But there were not enough watch brands varieties. Many also commended the post-purchase customer service, including quick shipping and straightforward chances of buying, and service responses. I would like to show that the showroom was excellently designed and many thanks for offering repair services. Customers who had recently visited the store made positive feedback. The store is highly suited for clients who value luxury goods, and many promised to return in the future. The store was highly competitive and trustworthy, and customers said they would visit again.
Frequently asked questions
6 questions
What do ECJ Luxe Boutique clients say about the work?
Clients frequently praise the knowledgeable staff, particularly Trevor and Chris, for their exceptional customer service and expertise. Many highlight the pleasant shopping experience and the team's responsiveness, making it a top choice for luxury watches in Charlotte.
What services does ECJ Luxe Boutique offer for watch enthusiasts?
They provide a range of services including Watch Sales (Luxury, Mid-range, Designer Watches), Watch Repair (Battery Replacement, Watch Cleaning, Movement Repair), Watch Trade-ins (Luxury and Designer Watches, In-store Appraisal), and Watch Customization (Custom Bands, Dials and Faces, Personal Engraving).
What are the hours of operation for ECJ Luxe Boutique?
The hours are Monday: 10:00 AM-7:00 PM, Tuesday: 10:00 AM-7:00 PM, Wednesday: 10:00 AM-7:00 PM, Thursday: 10:00 AM-7:00 PM, Friday: 10:00 AM-7:00 PM, Saturday: 10:00 AM-6:00 PM, and Sunday: Closed.
Can I trade in my watch at ECJ Luxe Boutique, and what do customers say about that process?
Yes, they handle watch trade-ins for luxury and designer watches. Customers report positive experiences, noting fair deals and knowledgeable staff who assist throughout the process, making it seamless and stress-free.
What customization options are available for watches at ECJ Luxe Boutique?
They offer watch customization services, including custom bands, dials, and faces, as well as personal engraving, allowing clients to create unique timepieces tailored to their preferences.
Where is ECJ Luxe Boutique located?
4521 Sharon Rd Suite 100, Charlotte, NC 28211, USA
Location & directions
Charlotte, North Carolina
ECJ Luxe Boutique
Watch Store
Address
4521 Sharon Rd Suite 100, Charlotte, NC 28211, USA
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