Zales Jewelers has been the primary diamond store in America since 1924. For more than 90 years, we have offered first-rate jewelry at a fantastic value. We have 437 jewelers available to assist you in finding the ideal wedding band for you or your loved one. The finest fine jewelry collection, including engagement rings, wedding bands, promise rings, gold chains, and more, may be viewed at our store. Come by or set an appointment.
Reviews Summary
Customers gave positive reviews on the jewelry store and customer service. The staff was very friendly, helpful, and professional with a comment. Joel and Sunitha stand out response to a customer and experienced knowledge about jewelry. Customers also gave a positive review of an experience. One customer mentioned several employees' names of different experiences they had, and no one was pushy. A customer recommended this store for purchase and customer service and had a very insightful conversation. The customer found their dream ring and would like to come back for more purchasing and engagement gifts. The store had multiple customers commenting on their excellent service they received compared to other jewelry stores. Customers were pleased with the excellent customer service and knowledge in the store. Customers were happy with the jewelry they purchased. Customers mentioned how the staff went above and beyond to ensure they received their dream jewelry. Customers recommended the store for all jewelry buying.
Frequently asked questions
7 questions
What do Zales clients say about the work?
Customers frequently praise the helpfulness and professionalism of the staff, particularly mentioning individuals like Joel, Sunita, and Marilyn. Reviewers highlight their kindness, patience, and ability to assist in finding the perfect jewelry, contributing to a memorable shopping experience.
Does Zales offer jewelry repair services in Indianapolis?
Yes, Zales provides a variety of jewelry repair services, including ring sizing, stone replacement, and general repairs. Customers have noted their satisfaction with the repair process, although some mentioned longer wait times for certain services.
Can I get custom jewelry designed at Zales?
Absolutely! Zales specializes in custom jewelry design, offering custom rings, necklaces, and bracelets to meet individual preferences. Customers appreciate the personalized service during the design process.
What types of wedding rings does Zales offer?
Zales features a wide selection of wedding rings, including engagement rings, wedding bands, and matching sets. Many customers have expressed satisfaction with the variety and quality available.
Does Zales provide jewelry appraisal services?
Yes, Zales offers jewelry appraisal services, including basic appraisals, full appraisal reports, and insurance appraisals. Clients value the thoroughness and professionalism of the appraisal process.
What jewelry cleaning services are available at Zales?
Zales provides various jewelry cleaning options, such as basic cleaning, ultrasonic cleaning, and polishing. Customers have remarked on the effectiveness of these services in maintaining their jewelry's appearance.
Where is Zales located?
6020 E 82nd St Ste. 884, Indianapolis, IN 46250, USA
Location & directions
Indianapolis, Indiana
Zales
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Address
6020 E 82nd St Ste. 884, Indianapolis, IN 46250, USA