Friendly staffKnowledgeable staffHelpful staffExcellent customer serviceKindnessQuick serviceWatch resizingPersonalized assistanceProfessionalismPrompt communication
About this business
In 1990, Saint Cross, Inc. (Saint Cross), a company that supplies high-quality diamonds and jewelry, started its first store at Koreatown Plaza. Excellent customer service is Saint Cross's signature due to its consistent commitment, dependability, and excellent business practices. As an authorized high-end timepiece dealer, Saint Cross was the first Korean-owned corporation. The company expanded its timepiece range, enabling it to compete in this field. Saint Cross was authorized to sell six of Switzerland's most prestigious brands.
Reviews Summary
The Saint Cross reviews are overwhelmingly positive. Buyers praise the cooperative and relaxing approach of the staff. Many reviewers highlight the commitment of staff members like Andy and Agnes, who go out of their way to provide helpful insights and potentially personalized service. Customer service is a significant aspect of buying high-end items like Rolex watches, and the users from Saint Cross commend the education and assistance they receive. The engaging customers’ feedback and waiting for some models display Saint Cross's capacity to create the best possible consumer experience. The relaxed environment Saint Cross has established is noteworthy coming from a business that primarily sells higher-end products and may seem intimidating on the surface. Some users also mention long waits for popular models like the Rolex Daytona, suggesting that the utmost in luxury consumer products is worth the wait. Most users recommend Saint Cross to anyone looking to purchase a luxury watch. Saint Cross enjoys high customer satisfaction, and the customers who have left evaluations are eager to back this business as a trusted and committed source for luxury watches.
Frequently asked questions
7 questions
What do clients say about the customer service at Saint Cross, Inc.?
Clients frequently praise the exceptional customer service at Saint Cross, highlighting the helpfulness and knowledge of staff members like Andy and Agnes. Many reviews mention their attentiveness and willingness to assist, especially for first-time buyers.
Does Saint Cross, Inc. offer free consultations for watch collection advice?
Yes, they provide free consultations, including watch collection advice, brand education, and watch care tips. This service is designed to help customers make informed decisions about their purchases.
Can I get my watch resized at Saint Cross, Inc., and how do customers feel about this service?
Yes, they offer watch sizing services, including bracelet adjustments and strap replacements. Customers have expressed satisfaction with the quick and efficient resizing process, often mentioning the helpful staff.
What types of watch maintenance services does Saint Cross, Inc. provide?
Saint Cross offers various watch maintenance services, including battery replacement, full service, and cleaning service. These services ensure your timepiece remains in excellent condition and operates smoothly.
Does Saint Cross, Inc. serve as an authorized dealer for any luxury watch brands?
Yes, Saint Cross is an authorized dealer for six prestigious Swiss watch brands, showcasing their commitment to quality and authenticity in luxury timepieces.
Who should I ask for when visiting Saint Cross, Inc. for assistance?
Many customers recommend seeking assistance from staff members like Andy and Agnes, who are noted for their extensive knowledge and friendly service, making the buying experience enjoyable and informative.
Where is Saint Cross, Inc. located?
928 S Western Ave Suite 225, Los Angeles, CA 90006, USA
Location & directions
Los Angeles, California
Saint Cross, Inc.
Watch Store
Address
928 S Western Ave Suite 225, Los Angeles, CA 90006, USA