Based in Phoenix, Burland Jewelry Center sells and creates custom jewelry. We do not ship anything. All items are kept on-site. We also remake old jewelry to "recycle loves." This way, something you will adore can be made from something you don't like. Do you have a vision on how your jewelry should look? Share images or drawings of the jewelry that catches your eye. Our team can help you design something that stands out.
Reviews Summary
Burland is a family-owned business that offers top-notch customer service. There are mainly positive comments for the staff's competence, honesty, and personalized service. For all my jewelry needs, I would not go anywhere else Z. Customers consistently report fair and affordable repair prices and custom work. Burland rose to the challenge. Patrons report significant cost reductions over big-box retailers, personalized attention, and free fixes. The reviews suggest that customers are quite satisfied with jewelry services from engagement rings to complex repairs. Service is on the spot. Individually addressed rings that seemed impossible to fix were restored. These experiences show a sincere commitment to customer satisfaction at very favorable prices. Customers have shown a high level of trust and service commitment, with some of my highly recommended experiences. Burland is a joy for businesses and customers and should be your go-to in the future.
Frequently asked questions
7 questions
What do Burland Jewelry Center clients say about the work?
Clients frequently praise the friendly and knowledgeable staff, particularly highlighting Mark and Trish for their personalized service. Reviewers appreciate the meticulous attention to detail in repairs and custom designs, often noting satisfaction with the results and the welcoming atmosphere.
Does Burland Jewelry Center offer custom jewelry design, and how do customers feel about their experience?
Yes, they specialize in custom jewelry design, including engagement rings and personalized gifts. Customers express high satisfaction with the design process, often mentioning the team's helpfulness and expertise in bringing their unique ideas to life.
What services does Burland Jewelry Center provide?
Burland Jewelry Center offers a range of services including Ring Services (resizing, soldering, stone replacement), Jewelry Repair (necklace, bracelet, watch repair), Custom Jewelry Design (engagement rings, wedding bands, personalized gifts), Appraisal Services (jewelry and diamond appraisal, estate evaluation), and Maintenance Services (polishing, battery replacement, cleaning).
What are the operating hours for Burland Jewelry Center?
The hours are as follows: Monday: Closed, Tuesday: 10:00 AM-6:00 PM, Wednesday: 10:00 AM-6:00 PM, Thursday: 10:00 AM-6:00 PM, Friday: 10:00 AM-6:00 PM, Saturday: 10:00 AM-3:00 PM, Sunday: Closed.
Does Burland Jewelry Center provide appraisal services, and what do clients think about them?
Yes, they offer appraisal services for jewelry and diamonds. Clients appreciate the thorough evaluations and the team's expertise, often mentioning the fair assessments they receive.
How does Burland Jewelry Center handle customer inquiries about custom designs?
They encourage customers to share photos or sketches of their unique designs, collaborating closely to create personalized pieces. Reviewers often mention the team’s willingness to listen and adapt to their ideas throughout the design process.