Excellent customer serviceKnowledgeable staffCustom ring designGreat selectionUnique jewelryLovely atmosphereFair pricingFriendly staffBeautiful repairsProfessional service
About this business
In 1948, Millie married George and started working at George and G.W.Bateman Jewellery Store. George opened a Senator Hotel branch on 21st Street, and in 1981, he opened a Melfort store. Bateman Jewellers in 1944 was Saskatoon’s first shop to offer the largest selection of watches and diamonds. For the best-equipped repair department. Bateman Jewellers Saskatoon is the city's oldest family-owned jewellery store, serving five generations of families with love. Their clientele spans five generations. Although the last 45 years have brought many changes, the company's name and reputation have not waned. Their custom-made jewellery collection remains impressive. Jewellery Categories and Services: Men and Women's Wedding Rings, Custom Designs, Giftware and Accessories. Children's Jewellery Service & Repairs Bateman Jewellers is a trusted Saskatoon jewellery store.
Reviews Summary
This jeweler has many positive reviews, from happy customers celebrating the kind and helpful staff to the quicker-than-expected turnaround for repairs. One reviewer mentioned that their partner surprised them with a replacement almost-wedding ring, which shows Bateman's can also make custom jewelry. The overall feeling is a strong recommendation for local business, especially for unique jewelry and bridal pieces. Product: Customer satisfaction with the work done and the way it was handled. Process: Staff interactions; speed of repair, sourcing what's needed, over delivery times. Personal Care: The personal touch during customer service; how much the store (staff) made me feel important and included. Customers say they're likely to come back or recommend to others. Furthermore, Bateman is recommended in several reviews in the same geography. Late August seems to be a period with a high customer satisfaction rate, whether relating to ring cleaning, watch repair, stone buying or other services. The only significant complaint was about sharp edges left on a ring after resizing.
Frequently asked questions
6 questions
What do Bateman Jewellers clients say about the work?
Clients frequently praise the exceptional customer service and the quality of repairs. Reviewers highlight the team's professionalism, punctuality, and the beautiful results of custom jewelry designs, often mentioning specific staff like Jodi and Sonia for their expertise.
Does Bateman Jewellers handle watch repairs, and how quickly do they complete them?
Yes, they offer watch repair services, including battery replacement and cleaning. Reviewers note that repairs are often completed promptly, with some customers receiving their items back in under 48 hours, showcasing their efficiency.
Can I get a custom engagement ring designed at Bateman Jewellers?
Absolutely! They specialize in custom jewelry design, including engagement rings. Many customers have shared positive experiences about the team's ability to create unique pieces tailored to individual preferences.
What services does Bateman Jewellers offer?
They provide a wide range of services: Ring Resizing (Standard, Emergency, Custom), Jewelry Repair (Claw Replacement, Chain Repair, Stone Replacement), Custom Jewelry Design (Engagement Rings, Earrings, Necklaces), Watch Services (Battery Replacement, Repair, Cleaning), Jewelry Cleaning (Ultrasonic, Polishing, Inspection), Jewelry Appraisal (Written, Verbal, Insurance), Gift Items (Customized Gifts, Baby Mementos, Wedding Keepsakes), Estate Jewelry Sales (Vintage Rings, Antique Necklaces, Collectible Brooches), and Jewelry Sourcing (Unique Pieces, Designer Collections, Custom Orders).
Does Bateman Jewellers offer emergency resizing services?
Yes, they provide emergency resizing services, ensuring that customers can get their rings adjusted quickly when needed. This flexibility is appreciated by clients who require prompt assistance.