ORLY Jewelry was founded in 1986 in the Downtown Core of Montreal. Our second store in the Heart of Laval's Carrefour Laval opened in 1999.
We specialize in wristwatches & fine gold jewelry. Expect fulfilment in design, execution & customer service when you buy a gift from us for yourself or someone special. Brands like Tissot. Longines. Hamilton. Gucci. Hugo Boss. Miss Mimi are for sale in our stores. We also stock meticulously designed Italian Gold Jewelry.
Our standard is 100 percent customer satisfaction. We are with you from beginning to end.
Reviews Summary
The reviews consistently applaud the retail store's extraordinary customer service. Chantal and David have the necessary insights and patience to provide personalized assistance. Customers underline both employees’ ability to understand and meet customers' needs. The reviews specifically note Chantal's ability to make first-timers feel comfortable. Additionally, reviewers praised the management for valuable and thoughtful gestures. The store went the additional mile to optimize customer experiences. In general, the sales staff have done an excellent job. This comes with a welcoming atmosphere, which is highly commendable. All the reviewers verify the retail store’s expert and friendly service. Many reviewers want to return, and they recommend this experience to their friends. The consistency of these reviews is striking. This cohort provides a solid foundation for a positive brand online.
Frequently asked questions
7 questions
What do ORLY clients say about the work?
Customers frequently praise the exceptional service and professionalism of the staff, highlighting individuals like Chantal and André for their helpfulness and personalized attention. Reviewers also mention the quality of jewelry and watches, as well as the swift repair services offered.
Does ORLY provide free consultations for jewelry advice?
Yes, ORLY offers personalized jewelry advice, sizing consultations, and product guidance at no cost. This commitment to customer service is reflected in numerous positive reviews about their attentive and knowledgeable staff.
What types of watch services does ORLY offer?
ORLY provides a range of watch services, including battery replacement, watch repair, and watch sizing. They are known for their quality craftsmanship and customer satisfaction.
Yes, ORLY offers jewelry repair services, including ring sizing, bracelet replacement, and earring repair. Customers have noted the quick turnaround and quality of the repairs.
What brands of watches does ORLY carry?
ORLY sells a variety of high-quality watches from renowned brands such as Tissot, Longines, Hamilton, Gucci, and Hugo Boss. Customers appreciate the selection and quality of the products available.