Michael Hill Erin Mills has the latest jewellery fashions, top sellers, classic looks, and perfect gifts for your style or special event. Whether you are looking for a gift for a special someone, a pendant for a graduation present, a gem ring for a significant milestone anniversary or a trendy pick-me-up for yourself, we have just the thing. Michael Hill Jeweller is devoted to making and selling beautiful, exceptional jewellery. This has been our goal since 1979, when Christine and Michael launched the first Michael Hill Jeweller store in Whangarei, New Zealand. We have grown to over 300 stores in Australia, New Zealand and Canada as a business and earned a reputation for crafting high-quality jewellery. We meticulously source our goods from the best diamond designers and suppliers. We have close relationships with these suppliers to ensure that only the highest quality items make it into our stores. If you have any concerns with your purchase, please let us know. The staff at this shop also speaks English, Arabic, Burmese, French, Hungarian, Russian, Romanian, Spanish, and Ukrainian.
Reviews Summary
The reviews contain generally glowing feedback, especially for Lora, a staff member. Many customers express that they have excellent experiences at Michael Hill in Erin Mills. Lora's customer service is particularly praised, with patrons reporting that she is supportive, courteous, and understanding. Many reviewers have repeatedly spoken to positive interactions with Lora over several years and advise others to visit the store. Several customers also appreciate that the team is willing to answer questions and provide tailored recommendations. The reviews indicate that the store maintains a wide selection of items, and associated promotions and deals. Customers frequently write that they had happy and super quick experiences at this location, praising Lora's work. The buyers that this location frequently offer the best customer service, with many employees reported as super caring. It should note that the reviews skew toward praising customer service in the sales, with fewer focused on product quality. However, the one person who mentions purchasing items does suggest a good return policy. Customers also often report excellent service from other employees. Two other staff members, Rhea and Josh, are also substantially praised and positively punctuate the customer reviews. Michael Hill is a well-respected store with a well-reputed customer service team.
Frequently asked questions
7 questions
What do Michael Hill Erin Mills clients say about the work?
Clients frequently praise the exceptional customer service, particularly highlighting staff members like Lora and Rhea for their professionalism, helpfulness, and attention to detail. Cleanliness and a welcoming atmosphere are also commonly mentioned positives.
Does Michael Hill Erin Mills offer jewelry repair services, and what do customers say about them?
Yes, they provide jewelry repair services including ring resizing, bracelet repair, and cleaning. Customers have noted the team's helpfulness and efficiency during the repair process, contributing to a positive experience.
Can I get personal shopping assistance at Michael Hill Erin Mills?
Yes, they offer personal shopping assistance, gift suggestions, and order management services for free, helping customers find the perfect jewelry for any occasion.
What types of jewelry does Michael Hill Erin Mills sell?
They specialize in jewelry sales including engagement rings, wedding bands, and necklaces, catering to various styles and occasions, ensuring there's something for everyone.
How does Michael Hill Erin Mills handle online order services?
They provide online order services such as curbside pickup, order returns, and exchange services, all free of charge, making the shopping experience convenient for customers.
What makes Michael Hill Erin Mills stand out among jewelry stores in Mississauga?
The store is known for its commitment to high-quality jewelry and exceptional customer service, with many customers specifically mentioning the helpfulness of staff like Lora and Rhea in their positive experiences.
Where is Michael Hill Erin Mills located?
5100 Erin Mills Pkwy, Mississauga, ON L5M 4Z5, Canada
Location & directions
Mississauga, Ontario
Michael Hill Erin Mills
Watch Store
Address
5100 Erin Mills Pkwy, Mississauga, ON L5M 4Z5, Canada