Serving London and Ontario since 1995, our jewelers have provided a combined 60 years of jewelry design. Our services began in 2003 with specialized jewelry, including Canadian-mined diamonds and custom-made items. We employ two masters of Swiss watchmaking. Their combined experience in restoring European and Japanese models includes all original and hand-made parts. Swiss-trained watchmakers can adjust straps for any watch from any era for a proper fit. This includes adding and removing links to ensure the watch's weight is balanced and comfortable to wear. Your Signature Jeweller can acquire replacement pieces from antique, vintage, or custom-made sources when required. For in-store services, we offer gasket replacement and add/remove links. We can also replace your watch battery and reseal your watch against water ingress, provided it meets warranty requirements.
Reviews Summary
The reviews for Signature Jeweler underscore a consistently high-quality customer service and workmanship level. The majority of the review talks about how helpful and informative the staff is about jewelry repair, resizing rings, watch repairs, and other repair or custom processes. There are broad categories of customer requests, such as, buffing or repolishing, resizing or other. The business is also praised for custom and special orders and their customer service and wait time for order completion are mentioned. Customers express high satisfaction with the work done or advice or time or special order completed by Signature Jeweler with their fill-in-the-blank social media item. The review's conclusion is that Signature Jeweler is a professional and friendly service that has developed a base of loyal customers who are satisfied with their work.
Frequently asked questions
7 questions
What do clients say about the watch repair services at Your Signature Jeweller?
Clients frequently praise the quick turnaround for watch repairs, noting that the team is friendly and knowledgeable. Many have had positive experiences with battery replacements and strap repairs, highlighting the quality of the work done locally in London.
Does Your Signature Jeweller offer custom jewelry services, and what do customers think?
Yes, they provide jewelry customization services, including special orders and restoration of sentimental pieces. Customers appreciate the team's patience and expertise, particularly when selecting unique gifts and making alterations.
What hours is Your Signature Jeweller open for business?
They are open Monday: 10:00 AM-5:00 PM, Tuesday: 10:00 AM-5:00 PM, Wednesday: Closed, Thursday: 10:00 AM-5:00 PM, Friday: 10:00 AM-5:00 PM, Saturday: 10:00 AM-4:00 PM, and Sunday: Closed.
Can I get my watch strap adjusted at Your Signature Jeweller?
Yes, they offer link removal services to ensure a proper fit for your watch band, which is essential for both vintage and new watches. Clients have noted satisfaction with the adjustments made to their straps.
What types of jewelry repair services does Your Signature Jeweller provide?
They offer a range of jewelry repair services, including ring resizing, gem replacement, and stone setting. This comprehensive approach ensures that various jewelry needs are met effectively.
How experienced is the team at Your Signature Jeweller?
The team has over 60 years of combined experience in jewelry, with two Swiss-trained watchmakers specializing in vintage European watch restoration and Japanese movement repair, ensuring high-quality service.