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Review Keywords Analysis

CA / AB / Edmonton
Independent Jewellers photo
Independent Jewellers photo
Independent Jewellers photo
Independent Jewellers photo
Independent Jewellers photo

Independent Jewellers

Address: 11248 170 St NW, Edmonton, AB T5S 2X1, Canada Get Directions

Services & pricing

Average price range
ServiceDetailsPrice
Jewelry Repair Necklace Repair $30 - $50 Call to Book
Ring Sizing $20 - $40 Call to Book
Stone Replacement $50 - $80 Call to Book
Jewelry Cleaning Standard Jewelry Cleaning $10 - $20 Call to Book
Deep Cleaning $20 - $30 Call to Book
Custom Jewelry Design Engagement Ring Design $800 - $3000 Call to Book
Wedding Band Design $300 - $1500 Call to Book
Watch Services Watch Battery Replacement $10 - $20 Call to Book
Watch Link Addition $20 - $30 Call to Book
Jewelry Sales Fine Jewelry $200 - $5000 Call to Book
Watches $150 - $15000 Call to Book

What people love

From reviews
Knowledgeable staff Excellent customer service Fair pricing Quick sizing Custom ring design Honest recommendations Personalized service No pressure sales Helpful staff Extensive product knowledge

About this business

Independent Jewellers is Edmonton's leading jewellery store and diamond specialist. It was founded over 40 years ago and initially grew very slowly, but today we are the largest in Canadian jewellery organization. Since Gerry Gilroy (owner-operator) managed the operations from the same building, which is the largest in Canada at Edmonton's 170th St, 112th Avenue, Edmontonians have always trusted Independent Jewellers for the highest quality of products and affordable prices. The operation has been so successful because of the attention paid to the Customer Service department. Over the years, we have had a lot of loyal and repeat clients coming back again and again. Independent Jewellers has been recognized several times in the past, with the most notable being the Consumer Choice Award for 18 years in a row. We have the largest selection of name-brand watches, diamond rings, and nearly every type of gold product in Alberta, making us Alberta's One Stop Shop for anything jewelry shopping in Canada.

Reviews Summary

Most reviews mention the consistently good customer service at Independent Jewellers. The sales staff and their full attention, often mentioning the refining of the purchased piece to meet the customer's needs, Bonita, Emma, and Samara were all mentioned as patient and informative figures that helped seal the good experience customers sought. Collaborative customers say the staff appreciates the design process and its result and would like a thorough explanation until they commence their purchase. Friendship with staff is significant when the process can only be completed months in advance. Even remote engagement like one from a Sk from an IJ show can be a fantastic experience, as they do their best to communicate their feelings and suggest good opportunities without seeing anything in particular. Thanks are flowing throughout the reviews. Stores for grievances have continually been reported to be the best stores. Clients believe that Independent jewellers keep selling jewelry up-to-date in Edmonton, and most reviews are very positive given their experience. Happy holidays to our reviewers! It seems that visiting Independent Jewellers has paid off. People who have experienced their kindness and care often return and recommend them to friends. For instance, Bonita's reviews are numerous and always positive. They praise her for her excellent customer service and fast order fulfilment, and Pantera believes that as years go by, Bonita will be a considerable success, or what else would be her most recent business. Even the following year, people's experiences with the company would be a huge success. That people are looking for the right gift for their loved ones gives Bonita a chance to surprise a potential customer next year. The importance of people to businesses like Independent Jewellers cannot be overlooked. Clients also examine their activities and review them because they understand the importance of good conduct for individuals and their friends. This is because I can find out that clients value companies that hell them. They also consult and suggest as a way of appreciating the support and help Independent Jewellers has continued these past five years. There is a long relationship between such businesses and those who are interested in their owners and employees. But for a company to allow these relationships to continue, they have to provide excellent service, which is what Independent Jewellers at Edmonton has done through its staff. Other reviewers have articulated that Independent Jewellers have continued to provide good services, like Bonita, Just, Jared, Emma, and Pantera, something that previous customers have said. At the same time, people have said that the staff has been thoughtful and eager to work with them. Others claim that the company is an area to a variety of gemstones and jewellery like diamonds because they fit the need and budget of the company.placerisation is the final gauge of the operations of a company, some have criticized them for their low quality and poor service. Yes, but the question is with the nature of the situation. The fact business is always different from what happened.

Frequently asked questions

7 questions
What do Independent Jewellers clients say about the work?
Clients frequently praise the exceptional customer service, particularly highlighting staff members like Samara and Bonita for their knowledge and attentiveness. Many reviews also mention the quality of custom designs and timely service, reinforcing their reputation for excellence.
Does Independent Jewellers handle custom jewelry design, and what do customers think about it?
Yes, they specialize in custom jewelry design, including engagement and wedding rings. Customers appreciate the personalized service and the quality of the final products, with several reviews noting their satisfaction with the unique designs created for them.
Can I get my jewelry cleaned at Independent Jewellers, and how do clients feel about the results?
Yes, they offer both standard and deep jewelry cleaning services. Reviewers often express satisfaction with the cleanliness and restoration of their pieces, frequently noting the team's attention to detail and the positive outcomes of their cleaning services.
What are the hours of operation for Independent Jewellers?
The store hours are as follows: Monday: 10:00 AM-6:00 PM, Tuesday: 10:00 AM-6:00 PM, Wednesday: 10:00 AM-6:00 PM, Thursday: 10:00 AM-6:00 PM, Friday: 10:00 AM-6:00 PM, Saturday: 10:00 AM-5:30 PM, Sunday: Closed.
Does Independent Jewellers offer jewelry repair services, and what do customers say about their experience?
They provide various jewelry repair services, including necklace repair and ring sizing. Customers often commend the team's expertise and the quality of repairs, with many noting their satisfaction with the timely and effective service they received.
Who manages Independent Jewellers, and how long have they been in business?
Independent Jewellers is managed by Gerry Gilroy, the owner-operator, and has been in business for over forty years, establishing itself as a trusted name in the jewelry retail industry in Canada.
Where is Independent Jewellers located?
11248 170 St NW, Edmonton, AB T5S 2X1, Canada

Location & directions

Edmonton, Alberta
Independent Jewellers
Watch Store
Address
11248 170 St NW, Edmonton, AB T5S 2X1, Canada
Hours
Closed Now
Independent Jewellers Reviews · 4.5 average
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